Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Erzsebet usually responds to messages within 5 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the host can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
- in general fine, with some wear-and-tear from previous tenants. But the pictures of the room and flat on the website are old and don't show the current state!
- the worst thing - a bar with very noisy clients just next door! Difficult to sleep in summer months, when they are active
- the best thing: the agency targets exchange students, that are absent in summer. I rented one room, but ended up being alone in the flat for a month, which was nice.
- lack of airconditioner, difficult to sleep in summer
- there were ants in the kitchen. This was due to the previous tenants and it didn't bother me much. But the previous tenants told me the agency hasn't taken care of this
- the agency calls a cleaning service before a new person moves in, so when I moved it was all clean and tidy. This was nice
Rating of the agency:
- they changed the responsible agent, but the previous one (Berton) appeared to intentionally misslead me. He responded quickly, but did strange things: 1) After I reserved the flat my reservation got cancelled, because "the website made a mistake", in to his words. Then the price increased and I reserved it again, nontheless. I met the old tenants and figured out, that conveniently enough the agency hiked the price just after they left. 2) I asked if I could extend the stay and the answer was "Of course, just reserve quickly on the website, because there is another person who also reserved the room for the same time" - How is this possible? Are they accepting double reservations? And they will scr** over the other person to give me the room? I don't think so. I think this was just a reply to make me impulsively book the flat.
- in general the agent was easy going and responsive. I just chatted with him, never met him in person
I would use the same agency again, because it's hard to find good and affordable places in Budapest
AWFULLY NOISY, SLEEP NEARLY IMPOSSIBLE during summer months, because of the bar clients (Hoff House) next door. Not the fault of the agency, of course. But I hope the agency contacts the bar and takes some measures with some association of residents or something. Else, it's really nice neighborhood.
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