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Vitoria was an outstanding host from start to finish. She was incredibly helpful, friendly, and quick to respond to all our questions, often replying within minutes. She was also punctual, meeting us on time for check-in and ensuring we had everything we needed to settle in. Her warm communication made us feel welcome and supported throughout our stay, which was especially important as we navigated life in a new city with children.
The apartment itself is quite spacious, clean, and well-maintained, but it is noticeably old. Some elements reflect its age. Especially, the wiring: the circuit breakers would shut off the entire apartment when we tried to use more than 3 appliances at once.
The living room had doors that allowed us to use it as a private work area, which was invaluable for remote work and our children’s online studies. The fireplace was a pleasant feature, working well and producing minimal smoke, which added warmth and coziness to the apartment during cooler evenings. The bedding, mattresses, and pillows were new and very comfortable, ensuring we all slept well. There were also plenty of extra sheets and towels, which was convenient for a longer stay.
However, the couch in the living room was very old, with shedding upholstery that required daily sweeping, even though it had fabric covers to mask the wear. This was a minor inconvenience but noticeable over time.
The apartment is on the first floor, yet it was surprisingly quiet, as the surrounding streets are not busy with traffic—a definite plus for a restful stay.
The kitchen was well-equipped with a wide range of appliances, utensils, and even plastic containers, which was great for cooking family meals. However, there were simply too many items, many of which were old and worn, and they took up most of the kitchen cabinet space. This left us with limited room to store our own groceries, which was frustrating over a month-and-a-half stay. A decluttering of the kitchen items would make the space more functional for future guests.
The internet, however, was a bit of a challenge. With a speed of about 30 megabits, it was slow by today’s standards, and the signal was quite weak in the far bedrooms. We managed to work and study, but it required some patience, especially when multiple devices were in use.
Overall, we truly appreciated our stay in Vitoria’s apartment and would recommend it to other families visiting Palmela. Vitoria’s hospitality and the apartment’s thoughtful layout made our time here comfortable and enjoyable, and we’re grateful for the warm welcome we received. With a few updates, this could become an even more delightful home away from home for future guests.
The apartment is modern and fully equipped with everything you could possibly need. The kitchen had all the essentials, making it easy to prepare meals, and the living areas were comfortable and inviting. The space is generous, so you never feel cramped — there’s plenty of room to relax and unwind.
One of the best features was the garage parking space, which made it easy and safe to park my car. The apartment is also located in a very quiet area, so you can expect peaceful nights and a relaxing environment throughout your stay.
Overall, I had a fantastic experience and would highly recommend this apartment to anyone visiting Bratislava. Whether you're here for a short or long stay, you’ll find everything you need and more. Thank you to the host for providing such a wonderful place to stay!
Ana was excellent and very helpful
Despite this, I am now being held financially responsible for the repair, which I find both unexpected and unfair. I have formally disputed the charge, as I do not believe tenants should bear the cost of maintenance issues that were reported multiple times during their stay. While I hope the owner replaces the lock to prevent future tenants from facing the same inconvenience, this situation has unfortunately left a disappointing final impression. It is disheartening that an unresolved maintenance issue has resulted in an unfair financial burden, overshadowing what was otherwise a fantastic 1.5-month stay.