Flatio - Monthly rentals with a human touch

B Maria M. Host

Dealing with the tenant Mike was very difficult and I was given wrong and conflicting information from Flatio about who ended the tenancy etc which caused even more issues with the guest. we subsequently got a terrible review but Flatio did nothing to resolve or address this and took no accountability for their part in giving us this misinformation and how it impacted our review. The situation could have been resolved with the guest had we been given the correct information from Flatio. I would still like somebody from Flatio to actually phone me (which appears to be very difficult for them to do) to see if anything can be done.

24.11.2022 • Λάγος

Abel L. Host

Your communication. Your hidden fees, the price for the guest is not cristal clear.

03.11.2022 • Φουντσάλ

Jeremy K. Guest

€300 Cleaning fee seemed excessive, and the spread on top of the actual rent was quite high.

04.11.2022 • Φουντσάλ

Nina U. Guest

I have no idea about services at this point

03.11.2022 • Φουντσάλ

Paul V. Guest

Flatio does not monitor their listings. Some landlords have not reviewed their listing in over a year. Why list phantom rentals? It makes your platform suspect and ripe for scammers and very hard for the user.

01.10.2021 • Πράγα

Ally S. Guest

Your customer service sucks honestly I probably won't be using Flatio again. When we had an issue the only response we got was "deal with the landlord" which isn't customer service or helpful at all. If your customer service was better then I would consider using it again. But Faltio made the situation really stressful and wasn't helpful at all.

26.10.2022 • Πράγα

Miguel M. Host

Poderiam colocar os formulários de handover no formato digital.

24.10.2022 • Λισαβόνα

Michelle B. Guest

It was OK. I don't like that I could not call anyone, had to email back and forth and wait for a response. Even when I did leave a message requesting a call (twice) they called me in the middle of the night (2 a.m.), although I explained that I was on U.S. Pacific time and would answer any time between 6 a.m. and 10 p.m.

01.10.2022 • Λισαβόνα

Benjamin K. Guest

Prices are quite high.

30.09.2022 • Πόντα ντου Σολ

Zuzana R. Guest

This survey is too soon. No one is able to provide you real feedback just after they confirm they reservation. There almost no experience there.

27.09.2022 • Πράγα

Beltrán P. Guest

High prices :(

25.09.2022 • Πράγα

Lorenz S. Guest

Do not literally (hide) the fact that there is no elevator and raise transparency: Like the trumped up service charge out of nowhere when people already entered their details. Price it in.

23.09.2022 • Βαρσοβία

Eugene K. Guest

I didnt notice you guys were charging 400 Euro for your service..There was kinda hidden info... Not happy

22.09.2022 • Φουντσάλ

Radek P. Guest

Waiting for money to be settled.

19.09.2022 • Πράγα

Eduardo A. Host

Good, but room for improvement. Lot of potential to become great :)

10.09.2022 • Σάο Μαρτίνιο ντο Πόρτο

Massiel M. Guest

Más infromación previa de como funciona la página

08.09.2022 • Πράγα

Bart V. Guest

I gave you a 5 because i'm neither satisfied or unsatisfied. If i find my rental on here I'll give you a 10 :)

05.09.2022 • Ολιάου

Amalia K. Guest

A megfelelő jogos eljárást kaptam önöktől ,köszönöm .

03.09.2022 • Βουδαπέστη

Alfonso P. Guest

Está bien, pero el sobrecoste es excesivo.

02.09.2022 • Πράγα

Matej S. Guest

Nelze kontaktovat majitele napřímo a doptat se na informace, popřípadě domluvit prohlídku dané nemovitosti před vytvořením rezervace...

26.08.2022 • Πράγα

Abel L. Host

You don't support on 100% the home owners, plus if there is some problem made from your part you don't take the responsabilization.

23.08.2022 • Φουντσάλ

Davide V. Guest

I already signed a contract on flatio once, and the contract was "signed" quite instantly, but a little too much. I think that I would feel safer if each step required some time to finish (e.g. you have 30 minutes to cancel the signature on the contract...)

07.05.2022 • Πράγα

Manfred S. Guest

The thing is - you places are more or less same price like Aribnb. You offer way less and much more expensive things than e.g. Uniplaces. So in my case I found something nice and suitable - but this seems to be just having good luck.

10.07.2022 • Κελους

Paula C. Guest

They were nice, but they didn't answer my questions about changing payment methods and could't explain to me some fees that showed up in the system.

23.07.2022 • Πράγα

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