Flatio - Monthly rentals with a human touch

Katalin B. Host

1. Decrease the 15% service charge imposed on rates to tenants. With the 9% commission together, it's the industry's highest 2. Don't block the property calendar in case of a new reservation request until the Tenant hasn't paid. In many cases they don't finish the reservation and our calendar was blocked for 24 hours without any refund

02.11.2023 • Βουδαπέστη

Conor O. Guest

Flatio should take more care to check out or examine an apartment that is listed on their site. The previous apartment I rented was filthy. Photos alone don’t tell the real story. Also, you charge for days not nights. I rented two places back to back and it resulted in my having to pay for another night to bridge between the two rentals. I found that to be very unsatisfactory

01.11.2023 • Παλαιφρουτζελ

Jon S. Host

Reduce or eliminate the commission charged to the landlord. We are providing you with the product, therefore without us you wouldnt have a business. Charge the commission only to the tenant

01.11.2023 • Λάγος

Otakar Z. Guest

This is the only experience I have with Flatio. The compensation for the problems was not adequate. The offered me some voucher for the furture accomodation, but they know that I will not use it anyway.

27.10.2023 • Πράγα

Abbas M. Guest

Airbnb refunds all the payments, but you don't or give as vouchers!

27.10.2023 • Σάντο Αντόνιο ντος Καβαλέιρους

Mariia K. Guest

Поддержка работает хорошо, но ждать сутки в критических ситуациях для ответа - очень долго, особенно, если арендодатель просто не выходит на связь или заселяет не туда, а вы все оплатили заранее еще и внесли депозит.

09.10.2023 • Σαλού

John P. Guest

I don't understand how it works! I am hoping that the owner now gets in touch with me!

26.10.2023 • Λισαβόνα

Alex G. Guest

It's hard to give a rating before I am even able to book an apartment.

22.08.2023 • Λισαβόνα

Tobias F. Guest

the site is a bit slow

22.10.2023 • Βαλένθια

John K. Guest

Insgesamt zu kompliziert, ein langer sehr juristisch anmutender Vertrag, die vollen Kosten sind zu Beginn nicht transparent, erst im letzten Moment des Buchungsvorgangs, die Reinigung des Apartments war nicht inkludiert, was für Feriengäste ein "Must" ist... das geht über andere Plattformen leichter...

18.10.2023 • Κασκαΐς

Bori H. Guest

Not pleased at all, the landlord just kept promising things, flatio offered a discount voucher. I would need a refund and much better promises (like finding me another place if my current one is not good enough) to change my mind dabout the company.

24.09.2023 • Βουδαπέστη

Andrew P. Host

I’d like to get confirmation of payment as soon as reservation made. Inbound emails don’t result in bookings. Not enough certainty month to month to make this better than full time renting

16.10.2023 • Πράγα

Terry G. Guest

We haven’t booked anything yet

16.10.2023 • Φουντσάλ

Michał P. Guest

Too pricey

15.10.2023 • Πράγα

Peter H. Guest

Neni moznost napsat primo majiteli bez rezervace.

15.10.2023 • Πράγα

Saul S. Guest

The fact you charge in two times when booking for a month is very annoying (30 days first and then one day)

13.10.2023 • Χάρνεκα ντε Καπαρίκα

daniela t. Host

Slow to respond and do not screen the potential tenants for bad behaviour. Down a legal black hole on getting damaged compensated. What is this thing about printing documents for tenants when they check-in or check-out as a measure of what responsibility you have?!

02.10.2023 • Πράγα

Evan B. Guest

I would say the service worked well, however it is overpriced. Paying roughly 400 Euros for a contract and discovery of buyer and seller is not a good deal.

05.09.2023 • Φουντσάλ

Evan B. Guest

I have not fully used the service yet so I am not in a position to provide a good review.

27.06.2023 • Φουντσάλ

Renáta D. Host

There should be an option for paid promotion for those who want to appear on the top of the list. 15% for utilities is still a lot, beyond reasonable.

01.10.2023 • Βουδαπέστη